Chez Dr Phytobest, votre satisfaction est notre priorité

We want you to be completely satisfied with your purchase. If you aren’t, our refund policy is simple, transparent, and designed to provide you with a hassle-free experience.

📝 Refund conditions

• ⏳Request Deadline: You have 2 days from receipt of your order to request a refund.
• 📦 Affected Products: Only unopened products, in their original packaging and in perfect condition, are eligible.
• 🚫 Exceptions: For hygiene reasons, certain products (such as opened food supplements and cosmetics) cannot be refunded.
  

  🔄 Refund procedure

  1. 📧 Contact us: Send an email to contact@drphytobest.com to initiate the request.
  2. 📮 Return the product: Follow our team’s instructions to return the product to the address provided.
  3. 💸 Refund: Once the product is received and inspected, we will process the refund within 7 business days.
     

     💡 Return costs

     • Return costs are the responsibility of the customer, except in the event of an error on our part.